Cookie Policy

Cookies Policy

 

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. [By continuing to browse the site, you are agreeing to our use of cookies.]

 

What are cookies?

Cookies are very small text files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow this).

Cookies enable the site's systems to recognise your browser and therefore allow us to tailor your user experience, track shopping basket contents and remember where you are in the order process. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. Please note that cookies must be enabled to place an order.

Except for essential cookies, all cookies will expire after [INSERT EXPIRY PERIOD].

 

Types of cookies

Strictly Necessary Cookies

The following cookies are strictly necessary for the operation of our website.

This website will:

  • Remember what is in your shopping basket;
  • Remember where you are in the order process; and
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

 

The following cookies are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

 

Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

This website will:

  • Remember your preferred site view, language and currency; and
  • Remember the last products and categories that you viewed.

 

Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

This website will:

  • Track the pages you visit via Google Analytics.

 

Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

This website will:

  • Allow you to share pages with social networks such as Facebook (if available); and
  • Allow you to share pages via Add This (if available). To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not:

  • Share any personal information with third parties.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name                  

COOKIE Description

CART

The association with your shopping cart.

CATEGORY_INFO             

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY         

Your preferred currency.

CUSTOMER        

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID.

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND        

You session ID on the server.

GUEST-VIEW    

Allows guests to edit their orders.

LAST_CATEGORY            

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE 

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL     

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST           

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

                 

Third party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.